Refund Policy

1. Our Commitment

At Get Off Your Attitude, we stand behind the quality of our gear and the strength of our message. We want you to be completely satisfied with your purchase. However, to keep our operations efficient and focused on our mission, we handle issues through a streamlined refund process rather than traditional returns.

2. No Returns Accepted

To ensure the highest standards of hygiene and quality control for all our customers, we do not accept physical returns of any merchandise (including Men’s, Women’s, and Youth collections). Once a product has been delivered, it belongs to you. This policy helps us reduce our environmental footprint and ensures that every piece of gear sent out is brand new and never previously handled.

3. Refund Eligibility

While we do not accept returns, we do provide refunds in the following circumstances:

  • Damaged or Defective Items: If your gear arrives with a manufacturing defect or is damaged during shipping.

  • Incorrect Items: If you received the wrong size, color, or design compared to what you ordered.

  • Lost Shipments: If your order is confirmed lost by the carrier.

4. How to Request a Refund

If your order meets the criteria above, please follow these steps:

  1. Contact us at [Insert Your Support Email] within 14 days of receiving your order.

  2. Include your Order Number and a clear photo of the issue (damage or incorrect item).

  3. Once reviewed and approved, we will process your refund immediately.

5. Processing Your Refund

Approved refunds will be credited back to your original method of payment within 5-10 business days, depending on your bank or card issuer.

6. Size Exchanges

Because we do not accept returns, we strongly encourage you to review our Size Charts before placing your order. If you ordered the wrong size, please contact us, and we may offer a one-time discount code for a replacement order at our discretion.

7. Contact Us

If you have any questions about your order or our policy, please reach out to our team. We are here to ensure you stay focused on your goals, not on your gear.